+6056898182 / +601116505008 (aliff) aliff.sahimi@tnb.com.my

Return and Refund Policy

Returns and Refunds Policy

Thank you for shopping at Janamanjung Fellowship Ride.

Please read this policy carefully. This is the Return and Refund Policy of Janamanjung Fellowship Ride. Purchase of ticket not refundable, unless the event cancelled. Under special circumstances of event cancellation, refund request will be determined on a case by case basis by the event organiser. To submit a refund request, please fill in your details and email to aliff.sahimi@tnb.com.my. Make sure your bank account details are correct. We shall not be held responsible for any wrong bank account information provided by you. Your request will be processed within 15 working days, subject to 10% administrative charges and you will be notified via email about your refund request outcome.

Digital products

We do not issue refunds for digital products once the order is confirmed and the product is sent.

We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By phone number: +601116505008

  • By email: aliff.sahimi@tnb.com.my

%d bloggers like this: